[Consultation] Legal response to defamatory posts

Law firm Veat provided legal advice regarding legal response to defamatory posts based on a request from A, a company operating a community platform.

A requested advice regarding a response plan after discovering defamatory posts on its community platform that it operates. Law firm Veat provided legal advice in accordance with the “Act on Promotion of Information and Communications Network Utilization and Protection of Information” (hereinafter referred to as the “Information and Communications Network Act”), and established a method of sanctions for defamatory posts, and defined prohibited and violation items related to the user’s management in A’s Terms of Service for future sanctions against defamatory posts.

According to the Information and Communications Network Method, if a person has experienced a violation of their rights, such as invasion of privacy or defamation, due to information provided publicly for the purpose of being provided to the general public through the Information and Communications Network, that person can request the information service provider who processed the information to provide an explanation regarding the fact of the violation and request the deletion of the information or the publication of a rebuttal (as defined in Article 44(2)(1) of the Information and Communications Network Act), and the information service provider may temporarily block access to the information for a period of 30 days if it finds it difficult to determine whether there is a violation of rights or anticipates a dispute between the parties involved, despite the request for deletion of the information (Article 44(2)(4) of the Information and Communications Network Act).

If you need legal advice during the operation of a community platform, please feel free to contact Law firm Veat at any time.

Thank you.