[Terms of Use] Legal Review of Standard Provisions for Mobile Product Voucher and Statute of Limitations

Law firm Veat conducted a legal review to determine whether A Inc., which provides social welfare services, could demand a refund of the voucher purchase amount after failing to notify the valid expiration date based on the standard terms and conditions of the new type voucher product offered by the Fair Trade Commission.

The standard terms and conditions of new type vouchers provided by the Fair Trade Commission have advisory effect as a standard terms and conditions, and it is possible to set different contents than the specified terms and conditions.

However, if the provisions are less favorable to the user than the standard terms and conditions, it can receive corrective measures under the “Act on Regulation of Certain Business Agreements” through the Fair Trade Commission’s review as an unfair contract. Therefore, it is recommended to receive a preliminary legal review in advance to prevent such legal risks from occurring.

Even if Law firm Veat did not provide notification according to the standard terms and conditions of the new type vouchers, if the upper-level period of limitations has expired, the company has no obligation to refund the amount, but if the upper-level period of limitations has not expired and only the valid expiration date has expired, the customer may have an obligation to request a refund of a certain amount in accordance with the standard terms and conditions of the new type vouchers, therefore it is necessary to conduct a legal review with a legal expert regarding the specific details.

Law firm Veat provides legal review opinions by thoroughly understanding various user terms and conditions, experiences of handling user terms and conditions, and guidelines from related organizations such as the Fair Trade Commission and the Korea Consumer Protection Agency, and it provides suitable user terms and conditions by carefully reviewing the details of the client’s services.

If you need the drafting and legal review of user terms and conditions, please feel free to contact Law firm Veat at any time.

Thank you.

Law firm Veat.